Privacy Policy for Clients

Your privacy matters to us. This policy explains how personal data is collected, used, and protected when interacting with our consultation services at melquindaro.com.

Information We Collect

We collect information to provide personalized consultations and support. Data is handled responsibly and with your privacy in mind.

• Contact details such as your name, phone number, email address, and mailing address for follow-up and communication purposes.
• Information received during consultations that may include goals, current market circumstances, and relevant background as shared by you.
• Technical data about device usage, such as browser type and session logs to ensure secure operations and comply with applicable legal obligations.
• Any correspondence including feedback or support queries submitted via our website or direct email communication.

How We Use Your Data

Your data supports client relationships, ensures compliance, and helps us tailor our analytical reviews to your requirements.

• To manage and respond to your consultation requests, queries, or support questions and deliver suitable responses.
• To maintain accurate records and provide you with documentation related to your consultations or analytical reviews.
• To comply with legal, regulatory, or professional obligations that pertain to the service offered on our platform.
• To improve service quality and website usability based on anonymized session and device statistics.

Legal Basis for Processing

Data processed under Australian privacy law and any relevant international requirements applies here.

Personal data is processed under the lawful basis of consent, contractual necessity, and as required by legal or regulatory compliance standards within Australia.

Sharing Information

Your data is not sold or shared with third parties for marketing. We only share information in limited situations.

• Sharing may occur with service vendors, such as IT support or secure storage providers, who help maintain our website or infrastructure on a professional basis.
• Disclosure may be made as required by law, court orders, or regulatory authority requests in accordance with compliance procedures.
• Should our business undergo restructuring, information may be shared with relevant parties but always aligned with privacy standards.

Data Security

Your personal data is protected through technical and organisational measures, including access controls, encryption, and regular security reviews. We comply with industry practices to prevent unauthorized access or misuse, and your data is stored securely on Australian infrastructure, subject to local regulations.

Your Rights

As a client, you have clear rights regarding the data we process about you.

• Access your personal information and request corrections to any inaccuracies in your records.
• Request deletion, restriction, or limited use of your personal information in line with local laws.
• Receive a copy of Personal Data you have provided to us for record keeping or transfer.
• Raise concerns about data handling or withdraw consent for non-essential processing at any time.

Cookies Notice

Our website uses cookies to enhance your browsing experience and gather anonymous statistics that help us refine services. Cookie details and your choices can be found in our cookie policy.

See Cookie Policy See Cookie Policy

Contact Details

For questions about privacy or to exercise your rights, contact our Data Protection team by email, phone, or post.

Privacy Policy Updates

We review and may update this privacy policy to reflect changes in operations or legal standards. Updates will be posted here for your awareness.